शिपिंग नीति

Shipping Terms for Digital Products

Product Nature:
This listing includes digital files only, not physical items. Upon purchase, you will receive a downloadable file. No physical shipping is involved.

Content Verification: Buyer purchases a digital file for download only.
Usage Rights: For personal use; no commercial use; no monetization.
File Format: File in JPG format.
Usage Instructions: You can order an artistic canvas from a print shop. 
Also, possible to print on clothing and other items. All for personal use only.
Refund Policy: Each case will be reviewed individually.
Support Information: Through the contact form.

Delivery of Digital Products

Instant Access:
After successful payment, customers will receive a download link, which can be accessed via their account or email.

No Physical Shipping:
As these are digital products, we do not ship any physical items by mail or courier.

Download Link Availability:
Your download link will remain active for 14 days from the date of purchase.

File Format:
All files are provided in JPG format, ready for personal use.

Download Issues:
If you encounter any issues with your download, please contact our support team at pictureswaren@web.de, and we will promptly assist you.

Usage Rights

  • Personal Use Only: The purchased files are for personal use and are not licensed for commercial purposes or monetization.
  • Creative Applications: You may use the file to create art canvases, prints for clothing, or other personal items. However, all uses must remain personal and non-commercial.

Refund Policy

Due to the digital nature of the products, refunds are not guaranteed. However, we are committed to customer satisfaction and will review refund requests on a case-by-case basis.

Support Information

For any questions or assistance, feel free to reach out through the contact form on our website or via email at pictureswaren@web.de.

Clarification of Shipping Terms

Shipping Terms Overview:
Since all products in this store are digital, traditional shipping terms such as delivery areas, shipping partners, shipping costs, or delivery times do not apply. However, the following points clarify exceptions or additional information where relevant:

  1. Delivery Area:
    Digital products can be downloaded worldwide. Ensure you have a stable internet connection to access the files.

  2. Delivery Time:
    Files are available for instant download immediately after successful payment.

  3. Non-Deliverable Items:
    Certain digital products may be unavailable for purchase or download in specific countries due to legal or licensing restrictions. This information will be communicated during the checkout process.

  4. Tracking:
    Since this is a digital service, there are no tracking numbers or shipment confirmations.

Return Policy for Digital Products

Return Policy for Digital Products
Since digital products are delivered instantly after purchase, refunds or replacements are only offered in the following cases:

  1. You received a corrupted or incomplete file that cannot be used.
  2. A technical error occurred, making the purchase inaccessible.

If you encounter any issues, please contact us within 14 days of purchase and provide the following information:

  • Order number
  • Description of the issue
  • Screenshots or other evidence of the problem

We reserve the right to request additional information to verify and assess the situation. Refunds will not be issued if the product was successfully downloaded and used as intended.

Contact for return inquiries:
Email: pictureswaren@web.de

Delivery Information for Digital Products

Delivery Information for Digital Products
Digital products are delivered instantly upon payment confirmation. Once the transaction is complete, you will receive:

  • A download link on the confirmation page.
  • A confirmation email that includes a download link.

If you do not receive access to your product:

  1. Check your email's spam or promotions folder.
  2. Ensure that your payment was successfully processed.

For any issues with downloading, please contact us with your order number, and we will assist you as soon as possible.

Contact for delivery inquiries:
Email: pictureswaren@web.de

Effective Date: 09.01.2025